Terms & Conditions
Terms & Conditions
INFORMATION WE COLLECT
We are committed to security and protecting your privacy. Any information we obtains about you is used in the course of our business. Any information you give us is held with the highest degree of care and security and will not be used in ways you have not consented. We collect information from our customers to process orders and better serve you with pertinent information, such as order confirmations and order status updates. Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number. We also allow registration of your email for your future access to your account information. To safeguard that your email and password remain confidential, DO NOT share this information with anyone. If you elect to receive our newsletter or special promotions, your contact information will be used for the delivery of these items.
CONDITIONS UNDER WHICH WE SHARE INFORMATION
ACCESS AND AMENDMENT OF PERSONAL INFORMATION
You may request to access or delete your personal information and may request to make appropriate changes to it by sending a request to one of the addresses provided below under "Contact Us."
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
In order to process your orders placed on this website, you must first complete the registration process during checkout. During registration, you will be required to provide your contact information, which includes your name, e-mail address, and telephone number. This information is used to provide you with important Decade Auto Parts services such as: reward points, order history, order status updates, newsletter, as well as promotions and coupons via e-mail.
All orders are accepted and need to be paid in full at check-out. For your convenience we accept all major Credit Cards including: Visa, Mastercard, Discover, and American Express.
All parts are subject to availability of stock at the time your order is "paid for". Not all parts are stocked.
Many parts are made as they are ordered. In some cases it can take 2 weeks to complete shipment of the order.
Decade Auto Parts has a 30 day exchange policy for manufacture defects only. All sales are final. Please contact us via the online form if you have any issues so we can help resolve.
Decade Auto Parts will ship most orders via USPS (United States Postal Service) or FedEx. We charge a flat rate shipping fee of $16.56.
FedEx cannot deliver to P.O Box address. Please be sure to include a street address.
The more you order the more you save on shipping.
We do ship to Canada, that rate is based on what is ordered and will be shipped via the USPS (United States Postal Service) or FedEx Express.