Terms & Conditions

Terms & Conditions

We are committed to security and protecting your privacy. Any information we obtains about you is used in the course of our business. Any information you give us is held with the highest degree of care and security and will not be used in ways you have not consented. We collect information from our customers to process orders and better serve you with pertinent information, such as order confirmations and order status updates. Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number. We also allow registration of your email  for your future access to your account information. To safeguard that your email and password remain confidential, DO NOT share this information with anyone. If you elect to receive our newsletter or special promotions, your contact information will be used for the delivery of these items.

Our Agents, Service Providers and Contractors: We occasionally engage in third parties to perform certain areas of our business operations for which customer information may be disclosed. For example, we use outside credit card processing companies to obtain payment for our goods and services. We also disclose customer information to third parties that perform other tasks or functions, such as marketing/advertising, legal, fraud prevention services and fraud risk modeling, and other administrative, professional, or consulting services. We allow these third parties to make further disclosures of your personally identifiable information only with your consent or as permitted under this Privacy Policy.

We may collect, maintain, and disclose your information as required by law and when we believe that disclosure is necessary to protect our rights or property; to protect the rights, property, or safety of other persons; to comply with a judicial proceeding, court order, or legal process served on us or the Site. Aggregate (Non-Personally Identifiable) Information: Information about you and your activities on our Site may be aggregated, or grouped together, with information about other customers in a way such that your information cannot be identified as yours. We may disclose this aggregate information to third parties that perform data collection and reporting services regarding our customers' activities on our Site, measure the effectiveness of our marketing efforts, or evaluate the interests and preferences of people in certain categories. These third parties may use cookies on our Site and may receive anonymous information about your browsing and purchasing activity on our Site.

You may request to access or delete your personal information and may request to make appropriate changes to it by sending a request to one of the addresses provided below under "Contact Us."

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We may change this Privacy Policy from time to time. Any changes will be posted on the Site. Individuals may be asked to consent or may be given an opportunity to opt out before previously collected information is used for purposes materially different from the purposes permitted under the Privacy Policy in effect at the time the information was originally collected.

In order to process your orders placed on this website, you must first complete the registration process during checkout. During registration, you will be required to provide your contact information, which includes your name, e-mail address, and telephone number. This information is used to provide you with important Decade Auto Parts services such as: reward points, order history, order status updates, newsletter, as well as promotions and coupons via e-mail.

All orders are accepted and need to be paid in full at check-out. For your convenience we accept all major Credit Cards including: Visa, Mastercard, Discover, and American Express.

All parts are subject to availability of stock at the time your order is "paid for".  Not all parts are stocked.  

Many parts are made as they are ordered.  In some cases it can take 2-3 weeks to complete shipment of the order from the day the payment cleared and posted, NOT when order was placed.

All sales are final.  Decade Auto Parts has a 30 day exchange policy for manufacture defects only.  Please contact us via the online form if you have any issues so we can help resolve. 

NOTE:  If an item does get returned we have a 40% restocking fee and return shipping is the responsibility of the customer.  We will not refund fees or shipping cost.  Just the cost of the part minus a 40% restocking fee.  All hardware, parts and pieces must be returned in perfect resell-able condition or the return will be refused.  In short, all sales are final

Decade Auto Parts will ship most orders via USPS (United States Postal Service) or FedEx.  We charge a flat rate shipping fee of $16.56.

FedEx cannot deliver to P.O Box address. Please be sure to include a street address.

The more you order the more you save on shipping.

We do ship to Canada, that rate is based on what is ordered and will be shipped via the USPS (United States Postal Service) or FedEx Express.